Contact Us
📞 Inquiries
- Toll-free number: 8001160711
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Working hours:
- Sun – Thu: 8:00 AM – 8:00 PM
- Saturday: 10:00 AM – 3:00 PM
📋 Complaints
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Fill out the form: Complete the form below and it will be registered in the system immediately.
- Toll-free number: 8001162752
- Online channel: https://x.com/alyusrcare
- Branch visits: Sunday to Thursday from 08:30 AM to 04:30 PM.
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Complaint Submission Mechanism
An integrated system to protect your rights
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Electronic form submission: Complete the form below and it will be registered in the system immediately.
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Confirmation message: You will receive a message with your complaint reference number.
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Quick follow-up: For inquiries, call the toll-free number 8001162752
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Your satisfaction is our goal
We strive to resolve your complaint with the highest quality
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If you are not satisfied with the complaint resolution, you may escalate it to the Saudi Central Bank or other relevant authorities.